Privacy Policy

This Privacy Policy describes how Arborist Tree Experts ("we", "us", "our") collects, uses, and protects information from visitors to arboristtreeexperts.com and from customers who request our services.

1. Information we collect

When you submit our contact or quote form, we collect the information you choose to provide, typically your name, phone number, email address, property address (or city), the service you're inquiring about, and any details you include in the message field.

We also automatically collect standard web analytics data through Google Analytics 4, including page views, referring URLs, approximate location (city level), device and browser type, and pages visited. This data is anonymized in aggregate.

2. How we use your information

We use form submissions to respond to your service request, prepare estimates, schedule work, and follow up after the job. We do not sell, rent, or share customer information with third parties for marketing.

We use website analytics data to understand how visitors use the site, identify popular content, and improve the user experience.

3. Form processing

Our quote form is processed through Web3Forms, a third-party form-relay service that delivers your submission to our office email. Web3Forms processes the data only to deliver the message and follows industry-standard security practices. See Web3Forms' privacy policy for details.

4. Cookies & tracking

This site uses cookies set by Google Analytics 4 to measure site usage. You can opt out of GA4 tracking by installing Google's opt-out browser add-on or by enabling "Do Not Track" in your browser. The site does not use third-party advertising or remarketing pixels.

5. Data retention

Customer contact information from form submissions is retained for as long as you are an active or recurring customer, or as required for accounting and tax records (typically 7 years). Analytics data is retained for 14 months and then anonymized or deleted.

6. Your rights

You may request access to, correction of, or deletion of any personal information we hold about you. Email or call our office to make a request. We will respond within 30 days.

7. Children's privacy

This site is not directed to children under 13 and we do not knowingly collect information from children.

8. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be highlighted on this page.

9. Contact

Questions about this policy? Contact us at:

Arborist Tree Experts
1856 Patterson Ave
DeLand, FL 32724
Phone: (386) 555-0100